[SOLVED] Software problem: can't get the software to work

Ce sujet contient 3 réponses, 3 participants et a été mis à jour pour la dernière fois par Sooner, le il y a 6 années et 1 mois.

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- 24 janvier 2020 à 15 h 54 min #46917
  Wolfie
  Participant
  I can not get the software to work right. It will allow me to complete the first 2 stages of the process but then i cannot complete because the 3 boxes at the bottom of the page remain grey and do not appear active.
  
  Is this because my web browser is a late version of Google? I have read that Google does not support Java apps?
  
  many thanks for any help
  - Ce sujet a été modifié le il y a 6 années et 1 mois par Klaatu.
- 24 janvier 2020 à 17 h 23 min #46918
  
  Anonyme
  Inactif
  
  hello wolfie
  
  could you please just download the latest release of java ? https://www.java.com/
  
  have you this windows ?
  
  If you don’t have the buttons at the bottom of the window, this can come from a screen definition that is too wide
- 24 janvier 2020 à 20 h 59 min #46922
  
  Wolfie
  Participant
  
  Update,
  
  You are right, the buttons at the bottom of the page are covered by the task bar on my computer. I was able to get the software to work by very carefully clicking on the very top line of the button. Is there a way of reducing the size of the software page.
  
  Thanks
  
  Wolfie
- 24 janvier 2020 à 22 h 39 min #46923
  
  Sooner
  Participant
  
  I think you might need to increase your screen resolution. For Windows that’s under System -> Display options.
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